Frequently Asked Questions

Why are there multiple people on an ambulance?

At least two people will arrive on the ambulance: one will drive and the other will provide patient care. Depending on the severity of the patient, additional providers may be necessary. Additionally, members in training will ride with experienced providers.
Why do deputies or the fire department show up on scene with an ambulance?

Depending on the type of call, additional resources, such as the fire department or sheriff's office, may be necessary. Our dispatchers may make this decision based on how the caller describes their needs. Sometimes, they may arrive on scene before us.
Can I ride in the ambulance to the hospital?

Yes, you may. However, we generally require riders to sit in the passengers seat of our units. You are not allowed to smoke while riding. Please plan accordingly, because we cannot offer rides home following your emergency room visit.

Is Appomattox Rescue a non-profit organization?

Yes. Appomattox County Rescue Squad is recognized by the IRS as a 501(c)(3) organization. Donations are tax deductible to the extent of the law.
Is Appomattox Rescue affiliated with Appomattox County?

While Appomattox County Rescue Squad has amazing relationships with the governing bodies of the County and Town of Appomattox, Appomattox Rescue is an independent organization that serves the citizens of both the County and Town of Appomattox.
Will I receive a bill after I am transported?

Appomattox County Rescue Squad bills for our services. Our billing is handled through a third party billing company, EMS|MC. They will bill private insurance, Medicare, or Medicaid, so you may never see a bill.
Whom should I contact if I still have a question regarding my bill?

If you still have questions regarding your bill, please contact us. You may also elect to contact our billing agency directly. They can be reached at (336) 766-4448.

How many hours per month do I have to dedicate to volunteering?

We have two different membership types: associate and senior. Associate membership requires a minimum of 24 hours a month while senior membership requires a minimum of 48 hours.
Can I volunteer even if I am not a certified EMT?

Yes. You are eligible for membership as long as you have both CPR and EVOC (Emergency Vehicle Operators Course) Certification.
Can I serve in a manner that does not involve patient care?

Yes. It takes all interests and talents to make Appomattox Rescue operate. Appomattox Rescue has an auxiliary that helps the squad in areas other than answering 911 calls for service. There are no certification or time requirements associated with auxiliary membership.
Can Appomattox Rescue help me gain my certification?

Absolutely. We routinely teach EMT classes at our facility. Additionally we host CPR and EVOC (Emergency Vehicle Operators Course) regularly. Contact us for more information regarding these courses.
Do you provide training?

Yes, in addition to hosting classes necessary for membership, we provide in-house training to get you ready to run calls.
Do I have to live in Appomattox to join?

No! We have members that live all throughout the region. You will just need to commit to staying in the area when you are on call.

Does Appomattox Rescue have career staffing?

Yes, the provide supplemental coverage to our volunteers.
Is the career staff a part of Appomattox Rescue?

Yes, they are an integral part of our organization. They are supported financially by our organization.
Is there career staffing around the clock?

No, the career staff only covers from 5 am to 5 pm Monday through Friday, with the exception of several major holidays.